Privacy Policy
Last updated: February 2025
Retouchy Studio (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We collect only the minimum information necessary to provide our services:
- Name and email address (for account creation and communication)
- Images you upload for editing (processed and deleted after order completion)
- Chat messages exchanged during the order process
2. How We Use Your Information
Your information is used solely to provide and improve our photo editing services, communicate with you about your orders, and send order-related notifications.
3. Image Storage
We do not store your source or edited images beyond the time needed to work on your order. As soon as the order is completed and you have downloaded the result, all files are permanently removed from our servers. We do not use your images for marketing, training, or any other purpose.
4. Payment Data
All payments are processed securely through Stripe. We do not store, process, or have access to your credit card numbers, bank account details, or any other payment information. All payment data is handled entirely by Stripe in accordance with PCI DSS standards. For more information, see Stripe's Privacy Policy.
5. Third-Party Services
We use the following third-party services:
- Stripe - for payment processing
- Google Analytics / Tag Manager - for website analytics
These services may collect their own data in accordance with their respective privacy policies.
6. Data Security
We take reasonable measures to protect your personal information. All data is transmitted over encrypted connections (SSL/TLS). Access to your data is restricted to authorized team members only.
7. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us through the chat on our website. We will respond to your request within a reasonable timeframe.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
9. Contact
If you have questions about this privacy policy, please contact us through the chat on our website or via email at [email protected].